CONTACT

How do I become a consignor at Studio One?

Consignment means we sell items for you, and we pay you as your items sell. Many local consignors bring their items to our store in person. Out-of-city and out-of-country consignors often ship their items to us. DM us at @studioonestore or email studioonestore@gmail.com

What is your return policy?

We do not accept returns or exchanges; all sales are final. Most of our inventory is on consignment, meaning we sell items for many individual sellers/consignors. These consignors are paid out shortly after their item(s) sell. Because of this, we are firm on our return policy.  

Are all the items you sell authentic?

Studio One sells only 100% authentic product. We do not accept fakes or counterfeits. We guarantee the authenticity of every item we sell, as we have in-house authentication specialists who inspect all product that is taken in and put up for sale.

When will you get more of an item that is sold out?

Restocks of styles and/or sizes depending on the availability within our network of sellers. We cannot predict when a shoe will be back in inventory or available in a specific size.

 If an item says “worn” is it the same as in the picture?

The picture on the website for worn items are not of the actual shoe, but a stock image of a deadstock pair. Worn items are priced according to their condition. If you would like to request pictures of the actual worn pair for sale, you may send a request to studioonestore@gmail.com. Include the name, size, and price of the item.

Do you accept trades or size swaps?

A large amount of our inventory is on consignment, and we pay consignors shortly after items leave our store. Trades would have to be in heavy in favor of the store, and we want you to get the most for your shoes. Because of this, we rarely do trades.

Does Studio One buy shoes outright?

We only buy deadstock shoes that fit our brand for a fair negotiated price.